Here are just some of the benefits of Optymyse Version 6:
NEWEST FEATURES COMING SOON! - Media RSS
- Media RSS - allow you to display visual media RSS feeds such as weather, stocks and news headlines
- Smart Tags - allow you to display your data sources within scrollers and labels. So you can use the tags within important messages and alerts.
- Session management - manage open Agile and Display sessions and track sessions via IP address
- Dynamic grids that can be sorted and filtered – e.g. the ability to only display agents logged in or agents in a particular group. For more on grids checkout this article: https://support.sjssolutions.com/hc/en-us/articles/360002997017-Using-Dynamic-Grids
- Dynamic Messaging - Share more love by taking over a huge chunk of your templates with images of agents when their birthday or work anniversary arrives, you can keep your core RT metrics on the screen but instead of a small message in the corner cleanly overlay your message boards and other less vital metrics with a huge image shown for your specified period and then go back to your standard template – THESE EVENTS CAN NOW BE SCHEDULED SAVING YOU A LOAD OF TIME.
- Smart trigger rules (and/or) - intelligent well thought out rules can be created based on sets of conditions and actions, to prompt agents to change their behaviour before a crisis occurs. For more on triggers checkout this article: https://support.sjssolutions.com/hc/en-us/articles/360002999798-Triggers-An-Overview
- Ability to embed web pages onto Optymyse screens
- Native HTTPS for added security
- Optymyse Agile option - useful for homeworking and can be used on mobiles, tablets, PCs and laptops
- Permissions – these are now based on Unix permissions, so any element, page or section of the director can have read, write, delete permissions attached to them for owner, root, admin or user etc https://support.sjssolutions.com/hc/en-us/articles/360004242698-An-Introduction-to-Permissions
- 1000s of web fonts available and there is even the option to upload your own fonts
- Supports PNG/JPG/Animated GIF images
- Supports MP4 video, this can be used to play locally stored videos and Powerpoint presentations
- Youtube streaming
- Opty6 is fully browser based, so you can view your screens in your browser
- Snap to grid- to help you line up elements to keep designs looking neat
- Undo/redo
- Zoom in/out
- Ability to load pages within the designer area
- Ability to copy/paste elements between pages
- Layers - layer content and also re-order elements within a layer
- Auto resize - to fit to a resolution for both Agile and Display
- Image re-sizing options - ability to stretch and resize images to fit a selected area
- Text wrapping plus lots of other styling options for elements e.g. curved edges, shadows, border styles, rotation
- Organise pages, triggers and media into folders
- Ability to create simple or complex calculations on data and control the format data is displayed in: https://support.sjssolutions.com/hc/en-us/articles/360002637678-Data-Output-Options-Simple-and-Calculated-Values
To see some of these time saving features in action, click the following link: https://www.youtube.com/playlist?list=PLqUeVrehIazFKzQ_zM_pT57NZGmfyr39T
Our brand new Optymyse product is the most advanced Contact Center Wallboard Software on the market today and has been written with a completely new framework using the latest techniques which will enable us to develop new features much faster.
Features include: Improvements requested from our customers; a cleaner, more intuitive user interface packed with time saving features to make your life easier, as well as a raft of new features all developed to allow the customer to create wallboards which increase wellness, mental health and human performance - https://www.youtube.com/watch?v=n3NBu9OGTac (check out the new Optymyse)
Please click the PDF below to see more details about the new features of Optymyse 6
For further details feel free to email us at info@sjssolutions.com