Restarting the Optymyse Services should be the first port of call when resolving issues.
If any of the Optymyse Services stop running for any reason the Optymyse Solution will not work.
To restart the Optymyse services:
- Login to your Optymyse Server
- Click Services from the Start Menu or type services.msc in the search box or at the command prompt
- Once the Services box has opened single click on the relevant Optymyse Service from the list of services:
Optymyse Display Service
Optymyse Desktop Service
Optymyse Mobile Service
Optymyse DataPool Service
Optymyse Edge Service
- Click Restart
Note: If you find there are problems with running services, please ensure they are not bound to the same port. Each service should be bound to its own port as per the Quickstart Installation Guide.
For Version 6 the default port bindings are as follows:
Edge: Port 80
Datapool: Port 8080
Display: Port 8090
Agile: Port 8100