Video is a great way to improve agent engagement!
There are 2 ways to utilise video in Optymyse:
1. Local - Videos can be uploaded locally but must be no larger then 100MB. Supported file types include MP4 or WebM
2. Remote - You can stream a video from e.g. Youtube by clicking the remote option in the video element configuration and entering the URL (currently this is only available for Enterprise customers)
Useful Tip! Did you know you can use the video element to create an animated background?
If you re-size a video element to fit the full screen and use the layer arrows (in element properties) to push the video element to the back it will be a moving background. You can then place the rest of your design elements on top.