Images are a great way to improve agent engagement!
Optymyse supports PNG and JPEG image formats.
Our recommendations are JPEG as the standard or PNG for images containing text e.g. logos or where the image has a transparent background.
Please make sure the image you are using is the correct size before uploading it into the Optymyse system. To find out the size you require you can click and drag the image element onto a page and drag it to the correct size then make a note of the W and H values - (width/height) on the bottom right of the screen. (Note: they are only visible when an element is selected, they change when the image is re-sized by clicking and dragging from a corner of it).
Images can be uploaded either by clicking on the media/add new from the director menu or when using the image element when you create/edit a page. An image can also be used as a page background by clicking page properties button when editing a page and selecting the image tab.