The Optymyse REST API has been designed to allow third-party applications to pass data into Optymyse in such a way that data can be added to pages from any data source, including customer databases and other third-party systems.
Optymyse accepts data from a FEED, which is implemented within a CONNECTOR.
A CONNECTOR may provide many FEEDs. For example, the ShoreTel ECC Connector provides up to 3 feeds - Agents, Groups and DNIS.
Each FEED requires a Feed licence within Optymyse. There is no limit on the number of connectors, but Optymyse will refuse to register new feeds once the license limit has been met.
There are no limits to the number of data items (e.g. Agents), or the number of fields per item.
For more information please view the documents below